Hospice services are provided by a team of dedicated professionals and volunteers who have been specially trained and chosen for their compassion and dedication to hospice care. Team members include:
Medical Director– The medical director is a physician with specific knowledge of hospice care. The medical director leads the hospice care team, certifies terminal prognosis, consults with other physicians caring for the patient, and oversees the development of patient plans of care.
Case Manager– A registered nurse case manager is responsible for ensuring the delivery of comprehensive and coordinated care. The case manager makes regular visits to assess and respond to the overall status of the patient and family. The nurse reviews physical, emotional and spiritual findings to determine what services are needed to manage symptoms and provide optimal overall care.
Hospice aide– The hospice aide provides services under the supervision of the case manager/registered nurse. The aide provides assistance with personal care such as bathing and grooming and can record vital signs and report changes in patient condition to the nurse. The number and frequency of aide visits is based on individual patient requirements and can be adjusted as needed.
Medical Social Worker– The social worker is a licensed professional who can provide counseling and assistance with identifying financial and community resources and obtaining needed support.
Chaplain– The chaplain provides pastoral care directly and/or coordinates spiritual services offered through the community, local religious organizations, and the patient’s own clergy. Spiritual services are provided at the request of the patient/family.
Volunteers– Volunteers are an important part of the hospice care team. They are selected and trained to provide compassionate services in a variety of areas such as running errands, providing light housekeeping, or simply sitting with the patient or family to offer comfort and support. Some volunteers work in the office answering phones and helping with other administrative tasks.
Hospice of North Alabama stands out in our delivery of hospice services, providing the highest quality of care with competence and compassion.